Endeca Single Lookup Buggy For Company Keys
2020, Oct 15
Update 18.10.2020
In the meantime the issue was resolved and you can use `Single Lookup` with every kind of available ids.
In Endeca
under Account Based Segmentation
in Company Segments
you have
2 options:
- Create Segment (for 1 or more IDs)
- Single LookUp (for 1 ID only)
This second option is buggy for company_keys
that are shorter or equal to
8 characters.
Example:
Let’s take a company_key = 30543082
(which is 8 characters long) and use the Single LookUp
option on
Endeca:
Endeca for some reason adds leading 0 so we end up with company_key = 030543082
which delivers no results.
On the other hand when we used the first option and go with Create Segment
for dealing with many IDs (1 is OK here too), then the results are correct as
expected:
There is no issue with company_keys
longer than 8 characters in Single
LookUp
.
Summarizing do not use Single LookUp
for single account search on
company_key
and instead use Create Segment
.